All the United Way of America resources listed below are available to the public. Most documents are available in PDF format.

• Managing Agency and Community-change Initiative Data: Guidelines for Software Selection (2007)
  
  
• Managing Agency and Community-change Initiative Data: Software Summaries (2007)
  
  
• Program Outcomes and Community Outcomes: What Are the Differences (2007)
  
  
• Connecting Program Outcome Measurement to Community Impact (2005)
  
  
• How Program Outcome Measurement Contributes to Community Impact (2005)
  
  
• Outcome Measurement Data Management Systems for Agencies (2005)
  
  
• Outcome Measurement Activities of National Health & Human Service and Accrediting Organizations (2004)
  
  
• Outcome-focused Planning for Community Mobilizations (2002)
  
  
• Agency Experiences with Outcome Measurement: Survey Results (2000)
  
  
• Outcome Measurement: Are You Making a Difference? (video) (2000)
  
  
• Achieving and Measuring Community Outcomes: Challenges, Issues, Some Approaches (1999)
  
  
• Community Status Reports and Targeted Community Interventions: Drawing a Distinction (1999)
  
  
• Introducing Outcomes: Basic Definitions and Concepts in Program Outcome Measurement (video) (1999)
  
  
• Measuring Program Outcomes: A Practical Approach (1996)
  
  
• Measuring Program Outcomes: A Practical Approach is available on audiotape from the American Federation for the Blind (1996)
  
  
• Measuring Program Outcomes Training Kit (1996)