POSITION OVERVIEW: This individual will provide high-level administrative support to management and development officers within the Financial Services Team. They need an assistant who can draft and compose letters, screen and prioritize calls and correspondence, prepare presentations, maintain their calendars, interact with board members and major donors, and other related duties. In this role, you must be comfortable with a high degree of autonomy, confident in managing multiple tasks, flexible in taking on a variety of tasks, energetic and enthusiastic.
KEY RESPONSIBILITIES: Customer Service *Serve as a first-point of contact with key donors, community leaders, and other departmental staff. *Respond to donor and volunteer inquiries. *Help resolve donor questions and concerns. *Conduct follow-up calls regarding event/meeting attendance.
Meeting Coordination *Coordinate the work of various staff and external committees. *Oversee preparation and distribution of meeting notices and background material for Committees. *Assist in the creation of PowerPoint presentations. *Monitor attendance plans of committee members. *Coordinate room reservations and catering as needed. *Coordinate the development and production of documents and support materials for meetings and mailings. *Attend meetings and take minutes as requested. Manage any follow up required.
Administration *Screen calls and in-person communications as needed, based on judgment and discretion, resolve calls and requests quickly. *Manage the schedule and calendars, coordinating internal and external meeting requests. *Work with the donor database to enter donor meeting notes and update donor information. *Conduct development related administrative duties such as pledge processing, gift reports, pledge materials and acknowledgement letters. *Draft correspondence and manage any mailings to external constituencies.
Education Requirements:
Experience Requirements: Minimum 2 years' experience in providing administration support at the executive level.
Proficiency in a Microsoft Office environment ? Word, Excel, PowerPoint, Outlook and experience working with database required.
Self-confident, professional manner, with sound judgment and discretion in managing confidential information essential.
Experience managing the calendars of executive level staff.
Ability to organize and mange external staff members.
Ability to work independently with efficiency and enthusiasm.
Proven ability to create formal meeting minutes.
Proven follow-up skills to ensure successful and timely completion of projects.
Exceptional customer service skills.
Desire to learn more about the development field.
Excellent written and oral communication skills important, with the ability to initiate tasks, be creative in problem-solving and diplomatic in personal and phone communications.
Commitment to excellence and to the mission of the United Way
QUALIFIED APPLICANTS SHOULD FORWARD A RESUME AND COVER LETTER TO:
United Way of Massachusetts Bay, Human Resources Coordinator,
51 Sleeper Street, Boston, MA 02210. Fax: 617- 624-9114
email: humanresources@supportunitedway.org
For Information on additional opportunities, please access our Web Site at www.supportunitedway.org
UWMB is an EEO/AA Employer with a Demonstrated Commitment to Diversity in the Workplace
Category: Administration Staff
Date Posted: October 20, 2009
Application Deadline: November 20, 2009